So I am a big fan of rackspace cloud. I’ve been using them since they were Mosso. I’ve recently started collaborating on a new endeavor with a guy who’s got a great idea. I’m looking to bring in the the tech backend.
So I was going to throw up a “coming soon” page and decided this time I’d do things a bit differently. In the past when I collaborated with someone on a site I’d usually just add it to my “account” and it’d show up as one of my sites for editing. Makes splitting it off later a hassle and it doesn’t seem like the “right way to do it”. So I set the new site up with a distinct sub account.
I go into the “ftp user” section of the security tab and go to add myself to his site as an editor… “This username is already taken”. Wait.. what? I have to create a new account just for editing his site? This can’t be right. Sure enough it is. I talked to tech support and you can’t attach existing accounts to subaccounts as editors.
The confirmed that if I wanted to collaborate with 10 people on 10 sites, I would have to create 10 additional usernames for myself with 10 different passwords(or i guess they could all be the same).
What a failure.
Thumbs down rackspace. Thumbs down.